Computer Technology Corporation » Services » Technology Services

Since most successful businesses have a significant investment in computer technology, it is important to fully leverage the information processing and communication capabilities of that investment. In fact, companies that do the best job utilizing technology in today's high speed business environment gain "real" competitive advantages over their competition.

At CTC, we make certain that your systems "deliver on the promise" the technology attempts to offer. Through CTC's service and support, we help your company optimize its technology investment and make certain that you continue to leverage new technologies appropriate to your business as they become available.

CTC TechPacks, Service Agreements, Contracts, and other arrangements make our highly skilled staff an extension of your IS function without the high cost of adding more in-house staff to your IS department. Outsourcing many technology development and support functions is the intelligent way to do business in the information and communications age.

Here are some of the Technology Services we offer:

• Service Agreement: Formalize your relationship with the CTC service department with a Service Agreement. Lock in service rates for a one-year term for per incident service calls.
• Service Contract: The most effective method to fully utilize the CTC service department is with a Service Contract. Reduce service expenses with discounted rates, preventative maintenance, and more convenient access to our highly skilled service staff.
• Site Evaluation: Do you know what technology-related hardware and software you own? Find out with a Site Evaluation. We will take an inventory of your technology products and diagram your network. This is valuable information for you to have on file and will help us provide more efficient service down the road.
• Network Operations Center: Many day-to-day network administration tasks and basic troubleshooting can be accomplished from our Network Operations Center. Reduce your service expenses by eliminating on-site services for tasks that can be accomplished remotely. In addition, the time to resolution for a service call can often be reduced.
• System Integration: Do you need to roll-out new PCs, implement a new mail server, fax solution, or Citrix server? Our service department has skilled technicians and experienced engineers to help you integrate new technology into your network.
• Project Management: What challenges are you facing in your IS department? CTC has the resources to research and present a solution, schedule all necessary components, and follow the implementation through to completion.
• Hosting/Co-Location: Via our partnership with InFlow, we offer co-location services, web hosting, mail hosting, DNS services, etc.